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Terms & Conditions

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and MANBIO 360 PVT LTD, doing business as MANBIO (“Manbio”, “we”, “us”, or “our”) having registered address at #573, Sri Maruthi Mansion, Chikkajala Village and Post, Bangalore- 562157, Karnataka, India, concerning your access to and use of the website ,namely www.goodiebasket.in (Hereinafter referred to as the “Platform”). You agree that by accessing the Platform, you have read, understood, and agreed to be bound by all of these Terms of Use. If you do not agree with all of these terms of use, then you are expressly prohibited from using the site and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Platform from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Platform after the date such revised Terms of Use are posted. We may also offer other Websites that are governed by different Terms of Service. If you do not agree to these Terms of Use, you are not entitled to avail of / use the services and any use thereafter shall be unauthorized.

The information provided on the Platform is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Platform from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Platform is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Platform.

1. Geographical Location

The services offered to you will be based on your geographic location, and you shall not employ any technology to obscure or disguise your location. This will be primarily basis the geography that you have subscribed our services for, and established your account in. Due to technical and other restrictions imposed by content providers, the service is available only in certain locations.

2. General Terms

  1. In order to avail our services on the Platform, you must be 18 years of age or above, or the age of majority in your territory or country. You may not access or use the Services or accept the Agreement if you are not of legal age to agree to this Agreement. If you do not agree with all of the provisions of this Agreement, do not access and/or use the Services. If you are using the Services on behalf of a company, entity, or organization, you represent and warrant that you are an authorized representative of such company, entity, or organization with the authority to bind it to this Agreement.
  2. These Terms of Service, together with our Privacy Policy (“Terms”), govern your use of the Platform, including any features, posting of content, functionality, and services offered on or through the Website. By registering with and using our website, you hereby unconditionally accept and agree to be bound by and abide by these Terms. You are requested to go through details of these Terms and if you do not want to agree to these Terms, you must not access or use or register yourself on the Website.
  3. By using the Platform, you consent to receive communications from us electronically, including emails and messages posted to your inbox in your Manbio account. You acknowledge and agree that all communications that we shall provide to you electronically shall deem to satisfy any legal requirement that such communications be in writing or be sent through post. If you wish to withdraw our consent to sending communications from our end to you at any time, please email, infomanbio360@gmail.com duly notifying us of your reason of withdrawal of consent
  4. You are responsible for all activity on your account even if, contrary to the Terms of Service, someone else uses your account.
  5. We reserve the absolute discretion and right at any time and without notice to:
  6. modify, suspend or terminate Manbio account or any portion thereof;
    1. restrict, limit, suspend or terminate your access to Manbio account or any portion thereof if in our reasonable opinion it does not comply with these Terms and/or applicable law;
    2. monitor your usage and posting of content on Manbio to verify compliance with these Terms and/or any applicable law;
    3. investigate any suspected and/or alleged misuse or unlawful use of Manbio and provide necessary information to law enforcement agencies;
    4. Following our investigation of the suspected non-compliance or unlawfulness of the relevant Content, we may take any action we consider appropriate, including to reinstate access to the Content or to permanently remove or disable access to the relevant Content without needing to obtain any consent from you and without giving you prior notice. You agree that you will at your own cost promptly provide to us all reasonable assistance (including by providing us with copies of any information which we request) in our investigation. We will not be responsible for any loss suffered by you arising from the suspension of access to your Content or any other steps which we take in good faith to investigate any suspected non-compliance or unlawfulness of your Content under this section.
    5. Disclose information about your use of Manbio and your account in connection with response to a lawful court order.

3. Account Creation

a. Create Account

  1. To register and create an account on Manbio, you must provide a valid email address, a username, and a password. It is the basic condition of your use of the Platform that all the information pertaining to email that you provide on the Platform is correct, subsisting and complete.
  2. Manbio reserves the right to verify all information provided by the Users by processes such as sending OTP to registered mobile numbers.
  3. You agree that all information you provide to register with Manbio, including but not limited to through the use of any interactive features on the Platform, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
  4. By registering on the Platform , you hereby confirm and agree that:
    1. all account registration, profile information and content you provide is your own information and the content is accurate and complete;
    2. if you previously had an account with Manbio, your old account was not terminated or suspended by Manbio for violation of these Terms;
    3. you will not use any independent unauthorized third-party payment processors to accept payments for subscriptions, or any other service;
    4. you register on Manbio for your own personal use and you will not sell, rent or transfer your account to any third party; and
    5. We reserve the right, at any time, to verify the information which you provide to us as well as your compliance with these Terms and shall suspend your account you have not complied with the applicable laws and terms hereof.
    6. You are solely responsible for any and all activities that occur on your account and you are responsible for confidential elements of your account including but not limited to password and username. You agree not to disclose these details to any other person or entity and immediately notify us at info@goodiebasket.in if you believe or have reasonable suspicion that someone has used or is using your account without your permission or if your account has been subject to any other breach of security. You also agree to ensure that you log out of your account at the end of each session for security purposes.
    7. You are also advised to exercise particular caution when accessing your account from a public or shared computer so that others are not able to access, view or record your password or other personal information.
    8. We have the undisputable right to disable any user name, password, or other identifiers, whether chosen by you or provided by us, at any time and at our sole discretion without any justification if, in our opinion, you have violated any provision of these Terms.
    9. You may not (i) transfer, copy or display the content, except as permitted; (ii) sell, rent, lease, distribute, or broadcast any right to the content; (iii) attempt to disable, bypass, modify, defeat, or otherwise circumvent any digital rights management or other content protection system used as part of the Service; or (v) use the Service or content for any commercial or illegal purpose.

4. User’s Responsibility

  1. It is the sole responsibility of the User to post original photos and videos and/or combination thereof of the products/gifts and hampers on the Platform. The user hereby agrees that any content posted on the platform shall not infringe any rights of any third parties including but not limited to Intellectual Property Rights;
  2. The user shall be responsible for procuring all necessary licenses, permissions as required for posting any content on Manbio’s platform. Manbio has only been granted the limited right store, post or otherwise process the content uploaded by the users to the extent necessary for the provision of the Services and Manbio shall not be held liable at any point of time for any infringement or violation of rights of third parties arising from such posting of content ( pictures and videos of products ) by Manbio;
  3. The Content Creator shall ensure that the posted content in entirety shall be in compliance of all the Applicable Laws and shall not violate or constitute an infringement of the copyright, common law or statutory rights of any third party nor shall the same be defamatory, obscene, blasphemous, violating the right of privacy, or constitute a libel or slander against any person, firm, corporation, association or entity whatsoever, or violate any other rights not herein specifically enumerated or contribute contempt of court or breach of contract, or breach of any provision of statute, nor hurt the sentiments of religious/communal groups. For the purposes of this Agreement, the term Applicable laws shall mean and refer shall mean any and all Indian laws as may be applicable to this Agreement and any part thereof.
  4. User shall not access the Platform through automated or non-human means, whether through a bot, script or otherwise.
  5. In the event the Content posted by a Content Creator is available / displayed on platforms apart from Manbio , the user shall duly flag such content and send an email to info@goodiebasket.in within 5 (five) days of viewing such content. Manbio shall be obliged but not mandated to get in touch with third parties and seek for removal of the reported content.
  6. The User shall strictly follow and abide by all verification processes available on the Platform to ensure authentication of identity and originality of posted Content.

5. PASSWORD CHANGE AND ACCOUNT UPDATION:

  1. You can go to “Forgot Password” option at the login page and enter a new Password and re confirm it.
  2. Thereafter, Users can login with the changed password only. Manbio reserves the Right to verify such changes vide OTP login from the Users to authenticate usage of the Platform.
  3. Users can also update and change their information pertaining to the profile and Manbio reserves the Right to verify such changes vide OTP login from the Users to authenticate usage of the Platform.

6. MANBIO/GOODIEBASKET PRODUCTS:

We offer various goods and services through our Platform, including but not limited to eco-friendly sustainable products and gift products ranging cross multiple categories (the “Marketplace Offerings”). We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

7. GUIDELINES FOR REVIEWS SUBMISSION:

  1. We may provide you areas on the Platform to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have first-hand experience with the product or service being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you may not post any false or misleading statements; and (7) you may not organize a campaign encouraging others to post reviews, whether positive or negative.
  2. We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

8. SUBMISSION

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the Marketplace Offerings (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you here by warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

9. METHOD OF PURCHASES AND PAYMENT

  1. We accept multiple forms of payments including UPI, credit and debit card payments.
  2. Confidential information including card details are encrypted using industry standard encryption technology.
  3. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Platform. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We may change prices at any time. All payments shall be in Indian currency.
  4. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
  5. We reserve the right to refuse any order placed through the Platform. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address.

10. PLACING YOUR ORDER

  1. You may place an order for products on the Site (the “Order”) by adding items to ‘Cart’ on the Site and clicking the “Place order” button.
  2. When you place your Order, we will issue you with an Order Number. We will do this by email. By placing an Order, you make an offer to us to purchase the products you have selected based on these Terms of Use. Information contained on the Site constitutes an invitation to offer.
  3. No information on our website constitutes or should be deemed as an offer by us to supply any products; however, Manbio will make every effort to supply products to you.
  4. We will notify you that your order is being processed by sending you an Order Confirmation via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud.
  5. Manbio and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when your order status moves to ‘Dispatched’ in the My Account/My Orders Section. If we cannot process or accept your Order after payment is received, we will contact you by email or telephone which you have provided at the time of registration.

11. DELIVERY OF PRODUCTS-

  1. As we source products from all over the country through different vendors, delivery timelines will vary depending on the product you have placed an order for.
  2. We will use our best efforts to ensure your order arrives as soon as possible after the sale is complete.
  3. We use the best possible estimated dates given the information we have been provided by our suppliers and partners; however, many factors are outside of our control and we cannot guarantee delivery within this time frame.
  4. Individual order status can be tracked in the My Account/My Orders section. Unless indicated otherwise, we charge shipping and handling for each product you purchase from the Site.
  5. You will be informed of applicable shipping and handling charges prior to order placement. Due to the nature of our business, we may consolidate orders wherever possible from more than one sale or order. For these orders shipping and handling charges will remain unaltered. Title and risk of loss to all products will pass to you on delivery unless otherwise specified.
  6. For the avoidance of doubt, in the event that there is any ambiguity relating to the passing of risk and title to the goods, risk and title to the goods will pass to you on the first attempt at delivery irrespective of whether it was successful or not.
  7. Unless outlined in the information page of the product, delivery of bulky goods (for example larger furniture) assumes ground floor front door delivery.

12. RETURN POLICY

Damaged deliveries:

We will cater to any reports of damaged products/ flowers on the same day of delivery only i.e within 1 hour of delivery and receipt of message of delivery. The problem report must be supported with substantial proofs of the damage made to the product including mandatory photographs. Email should be sent to the email id- info@goodiebasket.in

Upon receipt of the complaint, we shall acknowledge the same within 24 hours of receiving the complaint. If we are satisfied with the genuineness of the complaint, we shall resend the exact product for which the compliant has been received.

In the event, there is damage to one particular product in a gift hamper, then we shall resend only the individual product which has been damaged and not the entire gift hamper.

13. Rules for delivery:

a) Delivery will be made as per the delivery instructions. e.g. if delivery instructions state that the product must be delivered to the recipient only, it will not be given to any one else and shall be considered delivered if recipient is not available. If recipient doesn’t accept the delivery, we shall consider the order to be delivered.

b) Manbio will be able to attempt delivery of your products only ONCE. In the event the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases:

  1. Wrong shipping/delivery address.
  2. Recipient not available.
  3. Premises locked.
  4. Wrong Mobile number or Extension number which may render us unable to reach the recipient for the delivery.
  5. Recipient refusing to accept the delivery.
  6. Delivered the product at the Gate/ Reception/ Neighbour.

14. Usage of the Platform

  1. Subject to all of the terms, conditions, limitations and restrictions contained in these Terms, we grant to you a conditional, revocable, non-transferable, non-sub licensable, non-exclusive and limited licence to use our website for your own lawful and personal use only. You acknowledge and agree that the foregoing license may be revoked and terminated by us at any time and for any reason (including, without limitation, if you violate these Terms or any applicable law). Any use of Manbio Platform except as expressly permitted by these Terms is strictly prohibited. All rights not expressly granted herein are reserved by us.
  2. We do not warrant that ​ Manbio’s Platform ​ is compatible with all devices and operating systems. It is your sole responsibility to determine whether or not ​ Manbio ​ is compatible with your device. From time to time we may make updates to ​ Manbio’s Platform and will make such updates available through the website.

15. Modification

Manbio reserves the right, at any time, to modify, suspend, or discontinue the Website, App, or Services or any part thereof with or without notice. You agree that Manbio will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site, App, or Services or any part thereof.

16. Ownership

  1. The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by us, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
  2. You also grant us the limited right to submit notifications of any Intellectual Property infringement on your behalf to any third-party website or third parties that hosts or is otherwise dealing in infringing copies of your Content without your permission. Although we are not under any obligation to do so, we may at any time submit or withdraw any such notification to any third-party website or service where we consider it appropriate to do so.
  3. If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made.
  4. The Manbio name, logo and all related names, logos, product and service names, designs, and slogans are trademarks of ours or our affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.
  5. You hereby waive any moral rights which you may have under any applicable law to object any Content posted by you on Manbio.

17. Disclaimer of Warranties, Limitation of Liability

  1. Manbio and all of its services and features are provided without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim any and all warranties, express or implied, with respect to Manbio and all of its services and features, including, and without limitation, implied warranties of merchantability and fitness for a particular purpose.
  2. We also do not warrant or guarantee that ​ Manbio and all of its services and features will be available at any particular time or location; that Manbio and all of its services and features will be secure, uninterrupted, and error-free; that any defect or error will be corrected; or that ​ Manbio ​ and all of its services and features will be free of viruses and other harmful components. You as an user responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
  3. We hereby state that to the fullest extent provided by law, we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Website or any services or items obtained through the Website or to your downloading of any material posted on it, or on any website linked to it. Your use of Manbio and its services and features will be solely and entirely at your own risk. The foregoing does not affect any warranties that cannot be excluded or limited under applicable law;
  4. We state that in no event shall ​ Manbio be​ be liable under contract, tort, negligence, strict liability or any other legal or equitable theory, for any indirect, incidental, exemplary, special, punitive or consequential damages (including, and without limitation, loss of use, profits, data or information, or loss of business goodwill or opportunity) arising out of or related to your use of (or your inability to use) Manbio​ or any of its services or features, nor shall ​ Manbio​ be held liable in the event your User Content is illegally distributed by another User, however where such distribution does occur please contact us at info@goodiebasket.in​ as we are happy to help prevent the continuance of such distribution where we are reasonably able to do so; and
  5. That in no event shall our total and aggregate liability to you and/or others for any and all claims arising out of or related to your use of (or your inability to use) Manbio or any of its services or features, exceed the price of the product as on the date of placing of order. This does not affect any liability that cannot be excluded or limited under applicable law.

18. FORCE MAJEURE

Under no circumstances shall Manbio be held liable for any losses, delay or failure or disruption of the content or services delivered through the Platform resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, epidemics, pandemics, curfews, lock-down, orders of domestic or foreign courts or tribunals or non-performance of third parties.

19. TERM AND TERMINATION

  1. These Terms of Use shall remain in full force and effect while you use the Site. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site and the marketplace offerings (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the site and the marketplace offerings or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.
  2. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive proceedings.

20. THIRD PARTY LINKS

  1. Links to any external Internet sites may be provided within the content on Platforms as a convenience to users.
  2. The listing of an external site on the Platform does not imply endorsement of the site by Manbio or its affiliates. Manbio does not make any representations regarding the availability and performance of any of the external websites to which we provide links.
  3. When You click on advertiser banners, sponsor links, or other external links from the Platform, Your browser automatically may direct you to a new browser window that is not hosted or controlled by Manbio and Manbio shall not be held responsible for the content, functionality, authenticity or technological safety of these external sites.

21. DATA PROTECTION

Personal information supplied by Users during the use of the Platform is governed by Manbio’s privacy policy (“Privacy Policy”). Please click here to know about the Privacy Policy.

22. ANTI COUNTERFEITING POLICY

We respect third party Intellectual Property Rights and do not permit any counterfeit product posting the Platform owned and operated by Manbio. It is each seller’s and supplier’s responsibility to sell only authentic products on our Platform.

  1. Meaning of Counterfeiting Products– An unauthorised copy, imitation, substitute, or modified part (e.g., material, part, component), which is knowingly misrepresented as a specified genuine part of an original or authorised manufacturer.
  2. Manbio may request that you provide documentation showing the authenticity of Your products or Your authorization to list them for sale. You may remove pricing information from these documents, but providing documents that have been edited in any other way or that are misleading is a violation of this policy and will lead to enforcement against your account.
  3. Consequences of Selling Inauthentic Products- If you sell inauthentic products, we may immediately suspend or terminate Your Manbio account (and any related accounts), destroy any inauthentic products at your expense, and/or withhold payments to You.
  4. Manbio reserves its Right to remove, suspend or restrict listings that may contain counterfeit products and/or that may violate the Terms of Use and Product Listing Policy of the Platform.

23. INTELLECTUAL PROPERTY INFRINGEMENT POLICY

  1. Manbio respects the Intellectual Property Rights (“IP”) of third parties. Users of the Platform must prohibit from posting any kind of content, list any service, and feature any products which infringe the Rights of any third parties. In the event any User uses any third parties IP on their product, they need to enter in to direct IP licensing/ assignment agreements with such third parties.
  2. Any and all IP that in any manner forms part of and / or belongs to and is associated with the Platform shall vest in and exclusively belong to Manbio.
  3. In the event your Rights are being infringed, you notify us by submitting the Form attached in this document and email it to us at info@goodiebasket.in or send a hard copy of the same to the address mentioned in the Terms and conditions for usage of the Platform.
  4. After receiving details of infringement from your end, we may take certain actions from our end as required in each case. We may intimate the User ( emails permitted) about the presence of the alleged infringing content and instruct them to remove such content from the Platform without any admission as to liability and without prejudice to any Rights, remedies or defences, all of which are expressly reserved. Once, we initiate action against any third party, basis Your allegation of infringement of Intellectual Property, You agree to indemnify Manbio for all claims brought by such third party against Manbio rising out of or in connection with the submission of the attached Form and the action consequent to receipt of the form by the third party.
  5. Important Warning: giving false, misleading or inaccurate information in the Notice Form to Manbio may result in civil and/or criminal liability. You should contact a legal advisor, should you have any questions.
  6. In accordance with Rule 75(1) of the Copyright Rules, 2013 and other applicable enactments /amendments thereto, in order to report any material / work on the Platform that violates the copyrights of others, you must fill in the Form, details whereof are provided below, in so far as any of these notices are concerned, the final determination of the same shall vest in Manbio.

24. DETAILS IN FORM FOR GENERAL IP INFRINGEMENT

  1. Your Name, Address, Address of the Company,
  2. Details of Infringement along with pictures and link of the same;
  3. Documents to claim your right over the IP;
  4. In the event you are representing someone, a valid letter of authority.
  5. Sign the Form

25. FORM FOR COPYRIGHT CLAIMS :

  1. Your Name, Address, Address of the Company
  2. Details of Infringement along with pictures and link of the same;
  3. Details establishing that you are the owner or exclusive licensee of Copyright in the work.
  4. Details to prove that the alleged infringing act is not covered under section 52 or any other act that is permitted under the Copyright Act 1957.
  5. Sign the Form.

26. NOTICES

All legal notices and communications to info@goodiebasket.in shall be made in writing and sent to the following address:

#573, Sri Maruthi Mansion, Chikkajala Village and Post, BANGALORE

All notices or demands to or upon a User(s) shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User(s) on the Platform , or by posting such notice or demand on an area of the Platform that is publicly accessible without a charge.

27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

  1. Visiting the Platform, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.
  2. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

28. INDEMNITY

We shall not have any liability whatsoever for any claims arising from: (a) any of Your acts or omissions; (b) compliance with the instructions given by You or any person acting on Your behalf; (c) an act or order of any government authority; (d) the insufficiency of the packing or unsatisfactory rendering of services; (f) any force majeure event; (g) any cause which we could not avoid and the consequences whereof we could not prevent by the exercise of reasonable diligence; and/or (h) any dispute or claims between the Seller and the Buyer. You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to Your breach of the Terms of Use and Privacy Policy or Your violation of any law or the Rights of a third party.

29. DISPUTE RESOLUTION

Any and all disputes, controversies and conflicts between the Parties arising out of or relating to or in connection with the foregoing Terms of Usage, and the performance or non-performance of the obligations set forth herein shall, so far as is possible, be settled amicably between the Parties within thirty (30) days after written notice of such dispute, controversy or conflict has been given by one Party to the other Parties. In the event, the above mentioned method fails, any claim, dispute or difference relating to or arising out of this Agreement or ancillary documents shall be referred to the arbitration, of a sole arbitrator. The arbitration shall be subject to the Arbitration and Conciliation Act, 1996 as may be amended from time to time. The seat and venue of arbitration shall be Bangalore. The proceedings shall be undertaken in English. The arbitration award shall be final and binding on the parties.

30. APPOINTMENT OF GRIEVANCE OFFICER :

Name of the officer appointed as Grievance Officer:

Name- MANASA ANJANKUMAR

Complete Office Address: #573, Sri Maruthi Mansion, Chikkajala Village and Post, BANGALORE

Official E-mail: info@goodiebasket.in

31. ENTIRE AGREEMENT

The Terms constitute the sole and entire agreement between you and us regarding the usage of the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Platform.

32. WAIVER AND SEVERABILITY

  1. No waiver of any Term or Condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a Right or provision under these Terms shall not constitute a waiver of such Right or Provision.
  2. If any provision of these Terms is held by a court or other Tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

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